Privacy policy

PRIVACY POLICY
Last updated: July 12, 2026

Case&Cloth ("we," "us," "our") operates casencloth.com (the "Services") to provide you with a curated shopping experience. Case&Cloth is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using the Services, you acknowledge that you have read this Privacy Policy.

Personal Information We Collect

Depending on how you interact with the Services, we may collect: Contact details (name, billing/shipping address, phone number, email); Financial information (payment card details, transaction details, payment confirmations); Account information (username, password, preferences); Transaction information (items viewed, added to cart, purchased, returned, or exchanged); Communications (information you send us via customer support); Device information (IP address, browser, device identifiers); Usage information (how you interact with the Services).

Sources of Personal Information

Directly from you (account creation, purchases, communications); Automatically through the Services (cookies, tracking technologies); From our service providers (e.g. Shopify, payment processors, fulfillment partners such as Printify); From partners or other third parties.

How We Use Your Personal Information

Provide and improve the Services — process payments, fulfill and ship orders, manage your account, provide customer support, personalize your shopping experience. Marketing — send promotional emails/messages and show relevant ads, where permitted. Security and fraud prevention — authenticate accounts, detect and prevent fraudulent or unsafe activity. Communication — respond to inquiries and provide support. Legal compliance — comply with applicable law and enforce our policies.

How We Disclose Personal Information

We may share personal information with Shopify and other service providers who perform functions on our behalf (payment processing via PayTR, fulfillment via Printify, IT and analytics services); marketing and advertising partners, in accordance with their own privacy notices — you may have the right to opt out of targeted advertising based on your online activity, which you can manage via your browser/device privacy settings or by contacting us at yigitoz@casencloth.com; parties you direct us to share information with (e.g. shipping carriers); affiliates or successors in a business transaction; authorities, where required to comply with law or protect our legal rights.

Relationship with Shopify

The Services are hosted by Shopify, which processes personal information about your use of the Services on our behalf and, in some cases, as an independent controller for its own enhanced features (such as cross-store fraud prevention and analytics). To learn more, see the Shopify Consumer Privacy Policy at shopify.com/legal/privacy/consumers. Depending on where you live, you may have rights with respect to data Shopify processes — see the Shopify Privacy Portal at privacy.shopify.com/en.

Third-Party Websites and Links

The Services may link to third-party websites. We are not responsible for the privacy or security practices of sites we do not control.

Children's Data

The Services are not directed at children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, contact us and we will delete it.

Security and Retention

No security system is perfect. We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on where you live, you may have the right to access the personal information we hold about you, correct inaccurate information, delete your personal information, port your data to a third party, opt out of the sale/sharing of personal information or targeted advertising, and object to or restrict certain processing or withdraw consent (UK/EEA residents). To exercise any of these rights, contact us at yigitoz@casencloth.com. We may need to verify your identity before processing your request.

If you are located in Türkiye (KVKK): As a data controller established in Türkiye, we process your personal information in accordance with the Turkish Personal Data Protection Law No. 6698 ("KVKK"). Under KVKK, you have the right to learn whether your personal data is processed, request information about such processing, learn the purpose of processing and whether your data is used accordingly, know the third parties to whom your data is transferred, request correction of incomplete or inaccurate data, request deletion or destruction of your data, and object to results arising from analysis of your data through automated systems. To exercise these rights, contact us using the details below.

Complaints

If you have concerns about how we handle your personal information, contact us first. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority (for the EEA, see the list of supervisory authorities at edpb.europa.eu; for Türkiye, the Personal Data Protection Authority at kvkk.gov.tr).

International Transfers

We may transfer, store, and process your personal information outside the country you live in, including in Türkiye and other countries where our service providers operate. Where required, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated "Last updated" date.

Contact

Case&Cloth. Fehim Sokağı, İstanbulpark Sitesi C Blok No: 6/3 İç Kapı No: 23, Pendik / İstanbul, 34912, Türkiye. Phone: +90 506 108 62 25. Email: yigitoz@casencloth.com.

For the purposes of applicable data protection laws, Case&Cloth is the data controller of your personal information.